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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Patel

February 12, 2026

5  out of  5
rating by Alex Patel
"⭐⭐⭐⭐⭐
Brian Parsons and the team delivered a highly professional, efficient experience from start to finish. They reviewed my existing auto coverage line-by-line, presented clear options, and ultimately helped me achieve approximately $4,000 in annual savings while maintaining the level of protection I wanted.
Brian is detail-oriented, responsive, and direct. No wasted time, no pressure, just solid guidance and strong execution. If you want an advisor who treats your policy like a business decision, Brian is the right person to work with.
Highly recommended."
We responded:
"Thank you Alex for the Kind review. Brian is indeed a rockstar. It's always a pleasure when we are able to provide better coverage and save our customers some money!"
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Olivia King

February 11, 2026

5  out of  5
rating by Olivia King
"Working with Michael, Robin, and team is such an easy experience anytime issues or questions arise. Saving money and increasing coverages is cherry on top!"
We responded:
"Olivia, thank you so much for the review. It is certainly our pleasure serving your family. "
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Paul Udell

February 6, 2026

5  out of  5
rating by Paul Udell
"We have been with State Farm for coming up on 5 years now. We bundle home, auto, and personal items. Over the years, we have insured 6 vehicles and currently still have 3 on the policy with our home. I cannot say enough nice things about all the staff there, especially Brenda! No question too big or too small. Brenda and her team always takes the time to explain, clarify, and understand any challenge or concern. She continues to meet our family with grace, patience, and flexibility. Brenda and her team always demonstrates kindness and compassion. Throughout my life, insurance companies tend to treat people like another number. I’m fortunate to say, I’ve never felt that way with Brenda and her State Farm team. Highly recommend for insuring your needs."
We responded:
"Thank you for the kind review Paul. Brenda is indeed a superstar on our team. It is a pleasure to serve your insurance needs. "
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Alyssa Parr

January 26, 2026

5  out of  5
rating by Alyssa Parr
"LOVE this office! Michael and his team are exceptional. They care about their clients and go the extra mile. I personally interact with Brenda frequently and she has always been super responsive and helpful with all of my needs."
We responded:
"Thank you Alyssa. You are very exceptional yourself!! Always a pleasure to serve. "
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Elle

January 24, 2026

5  out of  5
rating by Elle
"In one half hour, Michael did more for me than my other agent did in the 9 months he collected a premium from me. Often, it's your agent that makes a difference when you need help with corporate and Michael did that for me after I changed my policies to his office.
I realize my situation may have not changed, but in talking with Michael about what was going on, I got treated with kindness and respect. I knew when I left our meeting he would do everything he could for me and check into what had been done prior, not just leave me under the bus I was previously thrown under.
If you are needing a man to stand up for you just as he did when serving as a Marine for our country, you need look no further than Michael Busey.
Thank you sir. The words seem small but they are heartfelt."
We responded:
"Thank you for the kind review. It's a pleasure to serve your family. "
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Jddub35

January 22, 2026

5  out of  5
rating by Jddub35
"Received outstanding customer service from Robin. She took the time to look at numerous ways to make decisions on the proper coverages and offered other products that will cover our family autos, our home, our shop and personal articles."
We responded:
"Thank you for the kind review. Outstanding customer service is our middle name!!"
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L. B.

January 22, 2026

5  out of  5
rating by L. B.
"We worked with Robin. She was fabulous! She walked us through the process of switching our home and auto coverage and took care of everything.
Thanks Robin.
Jim and Laura Brink"
We responded:
"Thank you Jim and Laura for the kind review. Insurance is truly our passion. We are honored to serve your family. "
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Britni Thiesen

January 21, 2026

5  out of  5
rating by Britni Thiesen
"Everyone at Michael’s agency has been fabulous especially Brenda! Thanks for always emailing me back so quickly :)"
We responded:
"Thank you for the kind review Britni. We always enjoy serving your family's insurance needs. "
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maria Vazquez

January 21, 2026

5  out of  5
rating by maria Vazquez
"I absolutely love my State Farm family. They are always there ready to help when I need it. Always Providing great service. They never are impatient or rude. They are great"
We responded:
"Thank you Maria. You make it easy to provide great service. We appreciate your kindness as well as the pleasant review. "
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His Butler

January 21, 2026

5  out of  5
rating by His Butler
"Any time I have a question or a problem with my insurance, I give them a call and speak with Mrs. Brenda Johnson. She's very helpful and knowledgeable, no matter what it may be. I really appreciate her making things easy and less stressful."
We responded:
"We take great pleasure in providing easy and less stressful insurance conversations. Thank you for the kind review. "
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Diana Allen

January 21, 2026

5  out of  5
rating by Diana Allen
"I’ve been with State Farm for years. Brenda has been a blessing to me. She’s always there to help me when I have a question or a problem I can’t seem to figure out. God bless you Brenda for all your help over the years. Michael is the best State Farm agent, his whole office team are great but I call Brenda most SHE’S THE BEST"
We responded:
"Diana, we appreciate your continued support. We've had the pleasure of working with your family for many years and look forward to many more. "
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Chad Young

December 17, 2025

5  out of  5
rating by Chad Young
"Michael Busey at State Farm, runs a very good business. Him and his employees take care of their customers and are excellent to people. I would recommend anyone to do business with them for insurance, investments or whatever needs , to insure your money is being used wisely to the customers benefit. They work with you to get you in an affordable budget for your needs."
We responded:
"Thank you so much for the kind review. It is an honor to serve you and your wonderful family. "
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Susan Smith

November 13, 2025

5  out of  5
rating by Susan Smith
"Michael Busey State Farm is by far the best agency to use, will always recommend them!! Thank you for taking care of all my needs!"
We responded:
"Thank you for the kind words! It is such a pleasure serving you and your family! We try our best to treat every customer like family! "
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Christopher Payton

October 14, 2025

5  out of  5
rating by Christopher Payton
"We have been clients of the Michael Busey State Farm agency for over 6 months. Our agent is Brian Busey, but the entire team is amazing! They handle and insure all our both personal and business needs!"
We responded:
"We're honored by your positive feedback. We look forward to continuing to provide great service. If there is anything else we can do for your insurance needs, just let us know! "
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Jeff Willhoit

October 6, 2025

5  out of  5
rating by Jeff Willhoit
"Customer support is absolutely terrific! Great rates!"
We responded:
"We're thankful for your feedback! It is truly our pleasure to assist your family with your insurance needs. If there is anything else we can do, please let us know!!"
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Emily Treadway

October 1, 2025

5  out of  5
rating by Emily Treadway
"Michael Busey has been my insurance agent for business and personal for over a decade and has handled every issue with the most care. Having an agent that is a true friend is priceless and his entire staff have become like family. True hometown treatment and loyalty."
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you continue to have a positive experience with us; your satisfaction is our top priority! We look forward to continuing our support of your insurance needs. "
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Chrissi Vella

September 29, 2025

5  out of  5
rating by Chrissi Vella
"Direct, personal attention from everyone in this office! Very knowledgeable and quick to respond!! We have all our cars and home coverage here and have been completely satisfied at the ease of transition and convenience!"
We responded:
"Thank you for the review. It is truly an honor to serve your family's insurance needs.
"
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Kayla Griffith

September 29, 2025

5  out of  5
rating by Kayla Griffith
"We work with Brian and we have had nothing short of amazing. Prompt, reliable, and overall fantastic. Can’t say enough great things!! They have all of our business insurance and working with State Farm & Brian has truly made it easy!"
We responded:
"Thank you so much Kayla. You are a pleasure to serve.
"
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Bill Hamblin

August 22, 2025

5  out of  5
rating by Bill Hamblin
"Brian Parsons agency associate did a fantastic job of helping us to move our entire insurance coverage over to State Farm. Saved us a significant amount of money for better insurance coverage. Very professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office. If you ever need assistance in the future, please don't hesitate to reach out. We are here to help!"
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Melisa hernandez

July 22, 2025

5  out of  5
rating by Melisa hernandez
"Brian has been very helpful!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Winston Rose

June 26, 2025

5  out of  5
rating by Winston Rose
"Brian was amazing to work with and super helpful!"
We responded:
"Thank you Winston for the kind review. And thank you for allowing us to serve your insurance needs. "
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Lamartine Alvarez

June 19, 2025

5  out of  5
rating by Lamartine Alvarez
"I have been a client for over 10 years very dependable"
We responded:
"Thank you so much Lamartine for the kind review. We enjoy working with you. "
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Tanner Horn

June 18, 2025

5  out of  5
rating by Tanner Horn
"⭐⭐⭐⭐⭐
Michael Busey and his team are hands down the most professional, responsive, and helpful insurance group I’ve ever worked with. They truly go above and beyond to take care of their clients and partners. Whether it’s answering questions, helping with claims, or just being great people to work with — they do it all with top-tier service and a smile. Highly recommend!"
We responded:
"Thank you for the kind review. It is truly and honor to be able to serve.
"
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Justin Sorrow

June 18, 2025

5  out of  5
rating by Justin Sorrow
"Michael Busey and his State Farm team have been an absolute pleasure to work with. Their professionalism, responsiveness, and genuine care for their clients make them a standout agency in the community. Highly recommend!"
We responded:
"Thank you Justin. We take pleasure providing great service to you and your company. "
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Cale Shonkwiler

June 18, 2025

5  out of  5
rating by Cale Shonkwiler
"Michael and Robin have been amazing to work with on getting my business and personal lines covered and protected with confidence and amazing rates"
We responded:
"Thank you Cale. We really enjoy serving your business insurance and personal insurance needs. "